Return Policy
Return & Refund Policy
Effective Date: July 18, 2025
Thank you for shopping with Pak Dropzee. We want you to be fully satisfied with every purchase. If you are not completely happy, we’re here to help.
1. Eligibility for Returns
You may return most new, unopened, and unused items within [7 / 14 / 30] days of delivery for a full refund or exchange.
To be eligible for a return:
The item must be unused and in the same condition you received it.
It must be in the original packaging.
You must provide a receipt or proof of purchase.
2. Non-Returnable Items
Certain items are not eligible for return, including:
Gift cards
Downloadable software products
Perishable goods (e.g., food, flowers)
Personal care items (e.g., cosmetics, underwear)
Customized or personalized products
Items marked as final sale
3. Refunds
Once we receive and inspect your return, we will notify you of the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5–10] business days.
If the item is not in its original condition or is returned late, only a partial refund may be granted.
4. Exchanges
We replace items only if they are defective or damaged. If you need to exchange a product, please email us at usamadropship2@gmail.com with your order number and a photo of the defect.
5. Return Shipping
Customers are responsible for paying return shipping costs unless the return is due to our error (e.g., incorrect or defective item).
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Return Address:
Pak Dropzee
Kotli-loharan east
Sialkot, Punjab, 51210
Pakistan
6. Late or Missing Refunds
If you haven’t received a refund:
Check your bank account again.
Contact your credit card company (it may take time before your refund is officially posted).
Contact your bank.
If you've done all this and still have not received your refund, please contact us at usamadropship2@gmail.com
7. Cancellations
Orders may be canceled within [1–2 hours] of placement. If the order has already shipped, it must be processed as a return.
8. Contact Us
For any questions about your return or refund, please contact:
Pak Dropzee
Email: usamadropship2@gmail.com
Phone: 0343-0877192
Hours: Open 24 Hours